In the current market context that is increasingly competitive and at the same time stressed by the economic crisis, companies rely on expert consultants when they have to make strategic, operational and organizational choices that are crucial for their survival and growth.
Whether it is a short consultation or an extended path, the relationship between the client company and the business consultant must be highly cooperative and trustworthy.
This is why it is important to choose consultants carefully. In general, the considerations to be made reside in the evaluation of competence, solidity, years of experience on the market and seriousness of the consulting company.
Going into more detail, there are essential ingredients for the company to develop a trusting relationship in the ways and methods of the business consultancy firm. These important aspects certainly include:
1. Listening: a good consultant must know how to listen
Be wary of those who come to the company with “the solution in their pocket”. A good business advisory firm in India must be an excellent client listener and must understand how to slowly and gradually enter the business structure.
The consultant does not know your company and with a concentrated and experienced ear as a specialist doctor, he must listen to everything you intend to share: he must know how to read the customer, his fears, business problems, the vision of the market, his description of the competition and collaborators.
Also because the information obtained directly from the customer (perhaps an entrepreneur for generations in that specific sector) is precious and represents the first point of a profitable collaboration.
2. Competence: A good consultant finds a coherent solution
There is little to do, as in life the curriculum determines a “rating” of who we are dealing with, it is a good idea to keep the same attitude towards the potential business consultant.
They can be small or big help, but to all intents and purposes, you are delegating a part of your company. Therefore, before choosing the consultant, review the background to get to know customers, experiences and supported projects.
During its life cycle, each company faces different phases that impose different problems and require specific solutions: from the birth and start-up of the company, to the consolidation and development of the company, up to the reorganization and repositioning, and the management of the generational transition.
Only an experienced business advisory firm can develop different and specific intervention methods and approaches for each business phase.
It is necessary to build a customized intervention, centered on the specific objectives of change to be achieved, based on the characteristics of the problems to be solved, and which takes into account the available resources and the organizational actors involved.
Each problem can be solved through appropriate consolidated practices, created to support Entrepreneurs and Managers, to identify and eliminate critical areas of management, and to plan and implement the development of the company.
Good rules for business consultancy that bring results are therefore: implementing the safest and most proven “best practices”, acting on processes and procedures, and at the same time on organization and people in order to involve the whole company.